Fewer trips to HR. More tasks handled on site.
Information kiosks brought everyday HR services closer to employees. At the manufacturing centres in Pardubice and Kutná Hora, they made information and document services available directly at the workplace.
- Customer
- Foxconn CZ
- Location
- Pardubice and Kutná Hora
- Scope at installation
- 16 information kiosks
- Purpose
- Employee self-service
Routine requests kept the HR team busy.
Employees visited HR to ask about personal details, payroll or holidays. The company wanted to let them handle everyday tasks independently without further increasing the department’s capacity.
A self-service kiosk on the factory floor.
Foxconn developed its own interface connected to the intranet and HR system. The kiosks were equipped with identification readers, multifunction printers and signature pads.
- Identification
Access with an employee card
- Information
Personal profile and HR applications
- Action
Signing, printing and submitting
Faster document signing and processing.
Employees can find information themselves. In the original case study, the HR team describes fewer in-person requests and faster document signing and processing.
“Document signing and subsequent processing also became much faster.”
- Independent access to informationPersonal details, shifts and HR services.
- Fewer routine visits to HRSome tasks handled at the kiosk.
- Documents in one placeSigning, electronic submission and printing.
A kiosk shaped around people’s needs.
Personal information, a signature or a printed document: a self-service point should make a specific task easier. The InfoHub overview presents more possibilities for company communication and employee services.
Explore InfoHubWhich services do your employees need close at hand?
Let’s discuss access to information and the tasks your kiosks should support.